1、首先打開手機上的微信軟件。
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2、然後進入微信頁面，在右下角找到“微信安全中心”選項。
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3、然後進入到微信安全中心頁面單擊“找回賬號密碼”按鈕。
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4、然後進入頁面後單擊最底下的“申請找回微信賬號密碼”選項。
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5、然後在同壹服務協議的左邊單擊打勾，再單擊“開始申訴”按鈕。
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6、然後根據自己的實際情況選擇是否記得微信號，壹般選擇都是不記得微信號的。
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7、然後根據提示填寫跳轉出來的信息，填寫完單擊“下壹步”按鈕。
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8、然後再根據跳轉的頁面，根據提示發送短信，發送完畢單擊“我已發送短信，下壹步”按鈕。
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9、然後在跳轉頁面填寫信息，可以是手機號、微信號、QQ號和Email，選擇其中的壹種賬號填寫。
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10、最後會提示申訴成功，系統也會告訴妳初始微信號以及新密碼，與此同時也會發送短信到妳的手機上。