支付寶註銷身份信息步驟：
1、點擊進入官網，填寫賬號密碼，登錄支付寶。
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2、登入進去後，點擊“服務大廳”；
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3、在“服務大廳”找到“自助服務”；
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4、賬戶自助找到“註銷賬戶”；
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5、勾選同意註銷支付寶協議，點擊下壹步。
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6、有時會出現以下無法註銷的情況，妳就需要先去淘寶、阿裏巴巴等網站解除綁定後才可繼續。
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7、確認妳要放棄支付寶的權益。支付寶的個人，賬戶信息，交易記錄都將被刪除，銀行的快捷支付也將自動關閉。點擊“我知道，下壹步”。
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8、填寫個人信息，確認註銷即可。
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擴展資料∶
支付寶主要功能∶
1、支持余額寶，理財收益隨時查看；
2、支持各種場景關系，群聊群付更方便；
3、提供本地生活服務，買單打折盡享優惠；
4、為子女父母建立親情賬戶；
5、隨時隨地查詢淘寶賬單、賬戶余額、物流信息；
6、免費異地跨行轉賬，信用卡還款、充值、繳水電煤氣費；
7、還信用卡、付款、繳費、充話費、卡券信息智能提醒；
8、行走捐，支持接入iPhone健康數據，可與好友壹起健康行走及互動，還可以參與公益。
參考資料來源∶/cshall.alipay.com/lab/help_detail.htm?help_id=256764&keyword=%D7%A2%CF%FA&sToken=s-cf1bde130d4649f4b3a5dd4c431cb780&from=search&flag=0"target="_blank"title="只支持選中壹個鏈接時生效">支付寶-常見問題-註銷賬戶