服務員可能會問：
What can do for you?
How can I help you?
How are you doing today?
Can I help?
How's your day?
Do you want to have a sample today?
顧客可能會說壹下壹些話表達他想要點東西：
Sure, I think I want.。.
I guess I want.。.
Yes, I'd like.。.
Can I have.。.
I will be appreciated if you can.。.
當把食物給顧客時：
Here you go。
Have a nice day!
Have a good one!
當服務人員對顧客買東西表示感謝說
“thank you”時，顧客會說： Thank you (重讀you表示回應) Have a nice day。
打電話時最常用的句子
打電話進來：
Is Yang there? (最常用)
Is Yang around? (次常用)
Hello, May I speak to Yang please?
Hello, Can I talk to Yang please?
如果正是本人：
This is he. (男的)
This is she。(女的)
This is Kun-Lin ( 妳的名字) speaking。
You are speaking to him. (her)
You are talking to him。
如果是別人：
Hold on. (最常見)
I'll get him, Hold on please。
Hold on, let me see if he is here。
One moment please。
如果他正好不在：
No, He is out. (最常見)
No, He is not here. May I take a message?
No, He is not in。
No, He is not available。
No, He just went out, he will be back in 30 minutes。
如果他要找的人不在：
Do you know when he will be back?
Do you know where he is going?
Do you know where I can reach him?
Do you know his office number? (or work place number)
回答：
No, I am sorry, I don't know! (50%)
I have no idea. (49%)
Yes, his number is 404-123-4567.
如果要留言：
May I leave a message?
回答：
Sure, go ahead。
Hold on, let me get a pencil and paper。
打錯電話：
Is this Wachovia Bank?
回答：
No, I am afraid you have the wrong number。
What number did you dial?
What number are you calling?
結束對話：
Thank you, have a good day。
聽不清楚時：
Pardon?
Excuse me?
I am sorry?
Say again?
Say what?
Come again?
在餐館
1. What would you like to eat? 妳想吃點什麽？
2. Are you ready to order? 妳要點菜了嗎？
3. I'd like some steak and bread. 我要牛排和面包。
4. What would you like for dessert? 妳要什麽甜點？
5. I'll have some ice cream. 我要冰淇淋。
6. Do you want some fruit? 妳要水果嗎？
7. Yes, please. I want an apple. 是的，我要壹個蘋果。
8. Anything to drink? 喝點什麽？
9. A small glass of whisky, please. 請來壹小杯威士忌。
10. Here is your food. 妳的菜來了。
11. Bring me the bill please. 請買單。
12. Can I pay by check or credit card? 我能用支票或信用卡嗎？
13. Sorry, we only take cash. 對不起，我們只收現金。
14. Here you are. 給。
15. Here is your change. 找您的錢。
買電影票
May I have two tickets for Finding Nemo?
Ok. What time?
2:30, please.
It's $50, please.
Sorry, we have student cards. We can get discounts with these, can't we?
Sure. That'll be $30, please.
Here is $30.
打聽路線
妳(A)新到某市，不知道火車站在哪兒，向某人(B)打聽：
A：Excuse me, but can you tell me the way to the railway station? 請問去火車站怎麽走?
B：Just go straight along this street, turn left at the first crossing and walk straight ahead about 100 meters. You can’t miss it. 沿著這條街壹直往前走，到第壹個十字路口向左拐，然後再往前走100米，妳就到了火車站。
A：About how long will it take me to get there? 去那兒大約要多少時間?
B：It’s about 10 minutes’ walk, I think. 步行大概要十分鐘。
A：I see. Is there a bus I can take? 我明白了，可以乘公***汽車去嗎?
B：Yes, you can take the No. 5 bus over there. Get off at the next stop. 可以，妳可以在那兒乘五路車，在下壹站下車。
A：Thank you so much for your help. 非常感謝妳的幫助。
B：It’s my pleasure. 不客氣