首先用此郵箱帳號給自己發壹封郵件，如果成功發信並且能夠收到該郵件，說明郵箱狀態正常。若沒有收到郵件，請按以下方法檢測：
打開任壹瀏覽器，輸入“QQ郵箱”搜索，找到官網入口進入。
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2可以掃描二維碼，也可以輸入賬號密碼進行登錄。
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3登錄進主頁面後，找到下方的“自主查詢”選項，點擊進入。
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4再進入“收信查詢”裏查看是否有記錄，如果有記錄，在操作欄中會顯示對應的情況（可能會有被系統攔截、收信規則、黑名單等情況），如下圖所示，這裏有郵件被系統攔截了。
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5點擊右方的“添加到白名單”，郵件就能成功被找回。
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方法2
1
可以使用其他QQ郵箱給沒有接收到郵件的QQ郵箱發送郵件，如果有收到。可能是對方的郵件還沒有成功發送，請聯系對方發件人核實，例如對方已經退信。
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方法3
1在“收件查詢”的頁面中還有壹個“收不到來信？我要投訴”的提示，從這裏點擊進入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title=""class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填寫好相關信息，點擊發送報告，反饋即可。
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